2014 Loyalty Report

The 2014 Loyalty Report

Download the 2014 Loyalty Report: Canadian Edition. Our fourth annual report offers an in-depth look at Canadian consumer loyalty attitudes and behaviours.

Some of the key findings and topics include:

  • 150+ Canadian loyalty program rankings
  • Critical loyalty program trends and stats
  • Privacy concerns and barriers
  • Millennials and loyalty
  • Mobile engagement trends
  • Communications role in member satisfaction
  • Program & Brand Experience Relationship
  • Human behavior – Rational & emotional experiences in loyalty

Click here for the US Edition of the 2014 Loyalty Report.

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