Are you ready to reimagine the travel journey and identify the moments that matter most?
Engagement is not static and it requires an interconnected view of the needs and goals of customers and brands. Customer engagement mapping analyzes the customer journey from five unique perspectives in order to help brands understand how to engage the customer throughout the journey, across every touchpoint – strategy and tactical planning through to execution.
To learn more about Engagement Mapping visit our latest articles and videos.
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