Now in its 12th year, and in partnership with Visa, The Loyalty Report™ is one of the longest-standing and largest reports of its kind. It's an active tool that covers perception and performance— including attitudes, behaviors, and profile attributes of loyalty and credit card programs.
To support the launch of The Loyalty Report 2022, Bond has created a “Pathways to Growth Guide” that features report highlights as well as a series of deeper explorations, written by our experts, on the insights and opportunities most closely linked to customer growth, including:
- The Missing “R” in CRM (revisiting the role of relationships)
- Values X Value: Woke Wave of ESG (doing well by doing good)
- As well as future topics that include Loyalty: A Safe Harbor in a Cookie-less World (data depreciation and creating value for loyalty) and navigating the hype or help of NFTs, crypto, web 3.0, and more.
The guide also features 2022 fast facts from the report as well as listings of top-ranked programs across key sectors, including Alaska Airlines, Marriott Bonvoy, Lego VIP, Kroger Plus, Sally Beauty Rewards, and Amazon Prime.
Get more from the Loyalty Report 2022
Contact us for more detailed report findings, to learn about purchasing the complete report, or to discover what the most comprehensive and longest-standing accessible data-set of its kind on Loyalty, Engagement and Known-Customer Experience can do for your brand and customers.