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Bond Exclusive Webinar
From Brand Love to Revenue Lift: Using Loyalty to Drive Incrementality
WHEN: Wednesday, May 27th
TIME: 1:00 PM - 1:45 PM EST
WHERE: Zoom (Virtual)
Emerging brands with strong emotional connections to their customers often believe that they don’t need points or discounts to inspire loyalty... and they’re right. But as growth accelerates, challenges like “one-and-done” buyers, reliance on discount-driven purchases, and wallet share loss to adjacent brands begin to surface.
This is where loyalty done right becomes a growth engine.
In this webinar, we’ll explore how loyalty can amplify the brand equity you’ve already built, acting as a behavior-shaping layer, a personalization engine, and a share-of-wallet enabler—without diluting your brand identity or eroding margins. We’ll draw on case studies from brands currently navigating this exact inflection point.
We'll help you:
- Learn how to transform loyalty from a transactional program into a
brand-aligned growth engine that protects margins and brand identity - Discover strategies to increase visit frequency, basket size, and cross-category wins without heavy discounting
- Explore how loyalty can act as the connective tissue across your e-commerce, storefronts, mobile, and community touchpoints
- See real examples of how loyalty can deepen community engagement and strengthen brand culture
- Identify loyalty KPIs that signal incrementality and sustainable revenue lift
If your growth is flattening despite deep brand love, this is the conversation you can’t afford to miss!
Join us to learn how high growth brands are rewarding their best customers differently, building brand aligned incentives, and turning loyalty into a true revenue engine.
Michelle Sequeira Yee
VP, Loyalty Solutions
Bond
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Michelle Palmer
Principal, Growth
Bond
Jenn Nachshen
Director, Bond Behavioural Institute
Bond
