EXECUTIVE SUMMARY

DATA THAT JUST KEEPS GROWING. 

An overview of industry knowledge and data to support brand loyalty, engagement and the known-customer experience. 

Published for over a decade, The Loyalty Report™ is the most comprehensive consumer study fielded on the perceptions of performance of active loyalty and credit card programs. Download The Loyalty Report™ Executive Summary for exclusive access to data and insights that connect the key business outcomes of today, with the considerations your brand needs to grow into tomorrow. 

Download your copy of the Executive Summary for an overview of The Loyalty Report™ data on topics such as:  

• Loyalty program year-over-year impact of advocacy, retention, and spend. 
• Global loyalty program satisfaction captured worldwide.
• Industry disruptors like BNPL and it's influence on discretionary spend.
• The growth and impact of loyalty on key customer outcomes.