COVID-19 AND THE

STATE OF CONSUMER LOYALTY

In an effort to understand consumer attitudes, behaviors and spending changes related to COVID-19, Bond is running a regular tracker survey to understand what's changing and what brands need to prepare for.

Check out more great content below.

Download the Latest Report

COVID-19 CONTENT - TIPS, THOUGHTS AND THE ROAD TO RECOVERY

The COVID Crisis is an Opportunity for Brands to Step Up

Create a wellspring of consumer loyalty by re-deploying your people and assets to combat COVD-19.

Read more at marketwatch.com

How Attitudes Changed Over the Course of a Week.

We chat to Strategy about the changing consumer intent towards spending and brand loyalty.

Read more at strategyonline.ca

Retail Branding Comes Off The Back Burner.

Sean Claessen examines the role of the brand during a crisis and makes or breaks loyalty.

Read more at pymnts.com

How Enhancing Loyalty Programs Could Help Get Airlines Back on Track

Bob Macdonald discusses the role loyalty programs may play in helping airlines get back to business.

Watch the interview on BNN Bloomberg

Why Retailers Must Focus On Retention In Post-Pandemic Economy

Sean Claessen shares details on why loyalty is the strategy to double down on post-pandemic.

Read more at pymnts.com

Has Grocery Shopping Changed Forever?

Our predictions on what new behaviors and experiences will stick in a post-pandemic world.

Read the blog

How to Successfully Move to Virtual Engagement.

10 tips to help you navigate the move to a digital engagement that truly reflects your brand.

Read the blog

The Employee Experience Crisis Roadmap.

A guide to maintaining your culture and keeping your employees supported through a crisis.

Download the roadmap

Is Your Bottle of Purell Half Full or Half Empty?

Phil Rubin looks at three themes that may provide business opportunity during uncertain times.

Read the blog