COVID-19 AND THE
STATE OF CONSUMER LOYALTY
In an effort to understand consumer attitudes, behaviors and spending changes related to COVID-19, Bond is running a regular tracker survey to understand what's changing and how brands need to prepare.
Check out more great content below.
COVID-19 CONTENT - TIPS, THOUGHTS AND THE ROAD TO RECOVERY
Canadian Client Impact Study: Business Banking
Our latest study assesses how businesses are coping with the pandemic, the areas they are most impacted, and how their bank is supporting them during the pandemic.
The state of Loyalty In a COVID-impacted world.
Read Phil Rubin's latest whitepaper outlining actions and ideas on resetting the parameters and priorities of loyalty.
Retail Branding Comes Off The Back Burner.
Sean Claessen examines the role of the brand during a crisis and makes or breaks loyalty.
How Enhancing Loyalty Programs Could Help Get Airlines Back on Track
Bob Macdonald discusses the role loyalty programs may play in helping airlines get back to business.
Why Retailers Must Focus On Retention In Post-Pandemic Economy
Sean Claessen shares details on why loyalty is the strategy to double down on post-pandemic.
Our predictions on what new behaviors and experiences will stick in a post-pandemic world.
10 tips to help you navigate the move to a digital engagement that truly reflects your brand.
The Employee Experience Crisis Roadmap.
A guide to maintaining your culture and keeping your employees supported through a crisis.
The COVID Crisis is an Opportunity for Brands to Step Up
Create a wellspring of consumer loyalty by re-deploying your people and assets to combat COVD-19.
COVID-19 INDUSTRY REPORTS
Retail POV: Beauty
Retail POV: Grocery
Retail POV: Apparel