2014 Loyalty Report

The 2014 Loyalty Report

Download the 2014 Loyalty Report: US Edition. Our fourth annual report offers an in-depth look at American consumer loyalty attitudes and behaviors.

Some of the key findings and topics include:

  • 150+ US loyalty program rankings
  • Critical loyalty program trends and stats
  • Privacy concerns and barriers
  • Millennials and loyalty
  • Mobile engagement trends
  • Communications role in member satisfaction
  • Program & Brand Experience Relationship
  • Human behavior – Rational & emotional experiences in loyalty

Click here for the Canadian Edition of the 2014 Loyalty Report.

Download the Loyalty Report Now