The 2014 Loyalty Report
Download the 2014 Loyalty Report: US Edition. Our fourth annual report offers an in-depth look at American consumer loyalty attitudes and behaviors.
Some of the key findings and topics include:
- 150+ US loyalty program rankings
- Critical loyalty program trends and stats
- Privacy concerns and barriers
- Millennials and loyalty
- Mobile engagement trends
- Communications role in member satisfaction
- Program & Brand Experience Relationship
- Human behavior – Rational & emotional experiences in loyalty
Click here for the Canadian Edition of the 2014 Loyalty Report.