Customer Experience Webinar

Craving Experience Authenticity?

Presented in partnership with Loyalty 360.

Like most marketers you want to better serve your customers by delivering compelling and relevant experiences that differentiate, build loyalty and drive revenue for your brand. In this webinar, you will learn how to render experience authenticity when your customer experience is delivered through multi-product channels and by thousands of brand representatives.

Join Bond's Morana Bakula, Paul McCallum and Sean Claessen in this informative webinar as they:

  • Walk through how to deliver on your brand promise to build brand loyalty
  • Discuss how to look at the interconnection between people, processes and systems to drive consistency in customer experience
  • Describe how to anchor your customer experience purpose around your organization and activate an ongoing strategy across all channels
  • Explain how to authentically connect and engage with your customers in a highly regulated complex multi-channel environment
Presented Tuesday June 16, 2015 at 1:00 pm ET

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